Privacy Policy

This Privacy statement by Ariha Trading Sdn Bhd demonstrates our commitment to the privacy of our customers and users of Ariha Trading Sdn Bhd services and websites. This Privacy Policy governs the manner in which Ariha Trading Sdn Bhd (hereinafter referred to as “Ariha”, “we”, or “us”) collect and how we use that information such as Personal Data.

“Personal Data” means information about you such as your name, address, telephone number, NRIC, email address, your personal preferences, bank account information, or any other information that might identify you. By using the Ariha services, you consent to the processing of your Personal Data by Ariha and all our suppliers, advertising and promotional partners, and other service providers.

Privacy

The information we collect is used to improve the content of our websites and the quality of our service. Ariha is committed to developing long-lasting relationships based on trust.

Data We Collect & How We use it

Ariha may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information. Information collected is generally used for billing, identification and authentication, services and product improvement, personalization, contact, and research.
The data we collect is information that identifies you personally, such as:

● Your name
● E-mail address
● Billing and postal address
● Telephone and mobile numbers
● Website links
● Browser cookies
● Other billing information

Ariha may also collect information about how users access the website using a tracking ID unique to each user through the use of cookies.

What are Cookies?

Cookies are small files that are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client computer. Cookies are required to use Ariha products and services. There are 2 types of cookies used. One which is stored temporarily until your browser is closed or log out where it will be deleted. The other is a small piece of information stored on your computer’s disk drive for a period of time until it is deleted. Session ID cookies may be used by Ariha to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing.

Log Files

Ariha keeps a log of files from the webserver and products used. Information in our log includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and a number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. Personal data or any information that can identify someone personally is not stored in our log files. Log files are used for security, troubleshooting, and enhancement purposes.

Data Storage and Servers

Ariha products and services are used in multiple servers from different parts of the world. Ariha uses third-party vendors for its infrastructure. All data is secured within the Ariha servers and source codes are solely owned by Ariha. Customers are the rightful owner of their own data when using any of Ariha products and services.

How we use this information

Ariha may use the personally identifiable information collected by Ariha to contact customers regarding products and services by Ariha and, to the extent the user has agreed to it, by its trusted affiliates, independent contractors, and business partners. We may also use this information for research purposes regarding the effectiveness of our products, services, marketing, advertising, and sales efforts. Ariha will not in any way sell or give away this information with a third unless you specifically authorize such disclosures.

Disclosure

All personal data will be kept strictly confidential. Ariha may also disclose statistical anonymous data based on information collected from users to potential partners or investors. In case Ariha is sold or merged with another party, the information collected from users may be transferred to the new owners.
Ariha may engage third parties, including its own subsidiaries and affiliated companies, to analyze or otherwise store or manipulate data received by Ariha from its customers. In all such cases, third-party service providers will be required to treat all such data with the same degree of care as Ariha and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.

Affiliates and Customers of Ariha

Please be aware that Ariha is not responsible for the privacy practices of its affiliates or customers. Ariha website and products have links out of its own to other websites. The Ariha Privacy Policy as described herein applies solely to information collected by Ariha. Please the privacy statements of each and every website that collects personally identifiable information.

Your Responsibility

You are responsible for the security of your personal information like user IDs, passwords, and data. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information.

Questions

If you have any questions, reports of abuse regarding this Privacy Policy, the practices of Ariha, or your dealings with our website, please contact us at info@ariha.com.my